Refund Policy
Introduction
Welcome to Azami IPTV.
We are committed to delivering the best possible streaming experience and customer service. However, we understand that sometimes our service may not meet your expectations.
This Refund Policy outlines the conditions under which you may request a refund from Azami IPTV.
Please read this refund policy carefully before making a purchase.
Non-Refundable Policy After Activation
Once your subscription has been activated, we do not offer refunds, cancellations, or changes.
At Azami IPTV, our responsibility is limited to activating your subscription for the agreed period.
Proof of Activation
A screenshot showing your active subscription in our system may be sent to your email as proof of activation.
Trial Recommendation
We strongly recommend purchasing a trial before committing to a full subscription to ensure our service meets your expectations.
Eligibility for Refund (Before Activation Only)
Refunds are only available for purchases made before service activation.
Refund Conditions
To be eligible for a refund, the following conditions must be met:
Customer Requirements
The refund request must be submitted before activation
The customer must provide valid proof or evidence of issues with the purchased service
A valid reason for the refund request must be provided
The request must be submitted through Azami IPTV customer support via our website, email, or phone support
Refund Process
To request a refund before activation, please follow the process below:
How to Request a Refund
Step-by-Step Process
Contact our support team via website, email, or phone support
Provide a valid reason for the refund request
Our support team will review your request to determine eligibility
If eligible, you may receive a refund request form to complete
Fill out the form with all required information
Your refund request will be processed within five (5) business days
Once approved, you will receive a confirmation email, and the refund will be issued using the original payment method
Exceptions
Your refund request may not be approved in the following situations:
Non-Eligible Cases
Reasons for Rejection
No valid reason is provided
The request is made after activation
The customer violates the Terms & Conditions of Azami IPTV
The customer simply changes their mind about the service
Non-Refundable Items
The following products and services are non-refundable:
Products Not Eligible for Refund
Restricted Refund Items
All trial products
All reseller products
Payments for automatic recurring subscriptions
Services that have already been activated
Contact Information
If you have any questions or concerns regarding this Refund Policy, you can contact us anytime:
Contact Details
Email Support
Email: contact@azamiiptv.com
Phone Support
Phone: +212 771-015099
Website
Website: www.azamiiptv.com
Our team is always available to assist you.
Modification of Refund Policy
Azami IPTV reserves the right to update, modify, or amend this Refund Policy at any time.
Policy Updates
All changes will be published on our website.
We encourage customers to review this policy periodically.
Severability
If any part of this Refund Policy is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Acceptance of Refund Policy
By purchasing a service from Azami IPTV, you acknowledge that you have read, understood, and agreed to this Refund Policy.
It is the customer’s responsibility to review this policy before making a purchase.